Rental Guide
How Rental Works?
Everything you need to know before you book.
From booking and deposits to pickup, return, and choosing the right camera — here’s a clear guide so you can rent with confidence.
Process
How Rental Works — Only 3 Steps
A simple path from booking to return.
- 1
Book Now
RM100 Booking Fee
- Reserve your booking slot
- Refunded after successful return
- Security deposit collected later
- Not refundable for cancellation, reschedule, or no-show
- 2
Pickup Day
Rental Fee + Security Deposit
- Pay the rental fee
- Pay the security deposit
- RM500 for most cameras
- RM800 for selected Fujifilm and Canon cameras
- Collect the equipment
- 3
Return Camera
After equipment inspection
- Return all equipment
- Equipment inspection
- Security deposit refunded after inspection
- Refund within 1 working day
Payment Flow Summary
Booking
- RM100 booking fee
Pickup
- Rental fee
- RM500 / RM800 security deposit
Return
- Deposit refund within 1 working day
RM100 booking fee and security deposit are refunded after a successful return and inspection (within 1 working day).
Before You Book
The Essentials
Everything you need to know before you reserve your dates.
- 1
Payment
RM100 Booking Fee
- Reserve your booking slot
- Refunded after successful return
- Non-refundable only for: Cancellation, Reschedule, No Show
- 2
Security Deposit
- Most CamerasRM500
- Selected Fujifilm & CanonRM800
- Refunded within 1 working day after equipment inspection
- 3
What’s Included
- Camera
- Battery
- Charger / Cable
- SD Card (if applicable)
- Carrying Case
- On-site Tutorial
- 4
Pickup & Return
- Self Pickup
- Grab / Lalamove Return
- Delivery Available
- Rental Extension (Subject to Availability)
- 5
Equipment Care
Normal Use is Accepted
- Minor Scratches
- Dust
- Fingerprints
- Normal Signs of Use
If equipment is damaged or lost:
- Official Service Centre Assessment
- Official Repair Quotation
- Official Invoice Provided
- No Arbitrary Charges
- 6
Friendly Reminder
Please return all equipment provided:
- Camera
- Battery
- SD Card
- Accessories
- Late return charges may apply
Terms
Rental Terms & Conditions
Pickup Locations
- KL: Mid Valley, Batu Caves, Taman Wahyu, Kepong
- JB: Self-pickup in the Sutera area
- SG: Self-pickup / GrabExpress
- Lalamove / Grab Delivery Available
Verification Required
- Driving licence or IC verification
- Renter photo record
- Deposit required
Late Return
- Returns after the agreed return time
- RM30 for every 30 minutes
- or RM100 per day
- Charges depend on the circumstances
Payment & Deposit
- RM100 booking fee to secure your rental dates
- Refunded after successful return
- Non-refundable only for cancellation, rescheduling, or no-show
Equipment Responsibility
- Damage or loss due to improper use follows official service assessment
- Official repair quotation / invoice provided
- No arbitrary charges
- Normal use is accepted: slight scratches, dust, and normal usage marks
Transparent Pricing
No hidden fees. What you see is what you pay.
Support Available
On-site tutorial & friendly guidance for every renter.
Fast & Easy Process
Simple steps, smooth experience.
Clear Return Guidance
Refund processed within 1 working day.
Need help?
We provide on-site guidance for first-time users.
Feel free to ask us any questions before your trip.
Ready when you are — browse the approved rental range.
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